Shipping Policy

At Purrcelain, we offer free worldwide shipping on all orders—because beauty should travel without borders.

All items are made-to-order, carefully packaged, and typically arrive within 5–12 business days after purchase. You’ll receive a tracking link as soon as your order ships.

Please note: During holidays or sales periods, slight delays may occur.

We ship globally, including to PO Boxes and APO/FPO military addresses. If your address is deliverable by major postal carriers, we can reach you.

For international customers, your order may be subject to customs duties or VAT depending on your country's import rules. These fees are not charged by Purrcelain and must be covered by the recipient. We ship DDU (Delivered Duty Unpaid).

For more information, we recommend contacting your local customs office.

If you haven’t received your tracking number within 5 business days, or if you have any shipping concerns, feel free to contact us at shop.purrcelain@gmail.com. We’re here to help.